7999 Terms and Conditions – Your Rights and Responsibilities

1. Introduction

Welcome to 7999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 7999 ("the Platform", "we", "us"). By accessing, registering on, or using any part of the 7999 platform — including all games, payment services, and support channels — you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use 7999. These Terms apply to all players on 7999 regardless of how they access the platform — whether through a desktop browser, mobile browser, or the 7999 app.

2. Eligibility

To register and play on 7999, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be a current employee, contractor, or immediate family member of a 7999 employee or contractor.
• You must not have a previously suspended or permanently closed 7999 account.

7999 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned to the original payment method where possible.

3. Account Registration

Each player is permitted to hold exactly one account on 7999. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a violation of these Terms and will result in all associated accounts being suspended and any balances being forfeited.

When registering your 7999 account, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your account information current. If your contact details change, you must update them in your 7999 account settings promptly.

You are solely responsible for maintaining the confidentiality of your 7999 username and password. Any activity that occurs under your account is your responsibility. If you suspect that your account has been accessed without your authorisation, contact 7999 support immediately at [email protected].

4. Deposits and Payments

7999 accepts deposits via bKash, Nagad, and Rocket. These are the only supported payment methods on 7999. We do not accept international credit cards, bank transfers, or cryptocurrency at this time.

• The minimum deposit on 7999 is ৳100.
• There is no maximum deposit limit, though 7999 may apply limits to individual accounts based on responsible gaming assessments.
• Deposits are credited to your 7999 wallet instantly upon confirmation from the payment provider.
• 7999 does not charge any fees on deposits. Any fees charged by your mobile banking provider are your responsibility.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.

If a deposit fails to credit to your 7999 wallet within 15 minutes of the transaction being confirmed by your payment provider, contact 7999 support with your transaction reference number and we will investigate and resolve the issue promptly.

5. Withdrawals

Withdrawals on 7999 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect the security of all players on the platform.

• The minimum withdrawal amount on 7999 is ৳200.
• Standard withdrawals are processed within 5 minutes of the request being submitted.
• 7999 does not charge withdrawal fees on standard payouts.
• Withdrawals are only available to players who have completed identity verification.
• 7999 reserves the right to request additional documentation before processing large withdrawals.
• Winnings derived from bonus funds may be subject to wagering requirements before withdrawal is permitted.

6. Gameplay Rules

All games available on 7999 — including Circle, The Great Icescape, Bingo Fishing, Super Wheel, European Roulette, Wild Bounty Showdown, and Cat Fishing — are governed by individual game rules that are displayed within each game interface. In the event of any conflict between individual game rules and these Terms, these Terms take precedence.

Bets placed on 7999 are final once confirmed. 7999 does not accept requests to cancel or reverse confirmed bets except in cases where a technical error on the part of 7999 has demonstrably affected the outcome of a game round. In such cases, 7999 will investigate and, where appropriate, void the affected round and return the bet amount to the player's wallet.

7999 reserves the right to void any bet or game round where there is evidence of technical malfunction, data corruption, or any other error that has affected the integrity of the game outcome. Players will be notified of any such voidance and the affected bet amount will be returned to their 7999 wallet.

7. Bonuses and Promotions

7999 may offer bonuses, free bets, cashback offers, and other promotional incentives to players from time to time. All bonuses offered by 7999 are subject to specific terms that will be communicated at the time the bonus is offered. General bonus rules that apply across all 7999 promotions include:

• Bonuses are available to eligible players only and cannot be transferred between accounts.
• Bonus funds are subject to wagering requirements before they can be withdrawn as cash.
• 7999 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players who attempt to abuse bonus offers — including through multi-accounting or coordinated betting — will have their bonuses forfeited and their accounts reviewed.
• Only one bonus may be active on a 7999 account at any given time unless otherwise specified.

8. Fair Play and RNG

All game outcomes on 7999 are determined by independently certified Random Number Generator (RNG) systems. The RNG used by 7999 produces outcomes that are statistically random and cannot be predicted, influenced, or manipulated by any party — including 7999 itself.

7999 publishes the Return to Player (RTP) percentage for every game in the lobby. RTP figures represent the theoretical long-term return to players and are calculated over millions of game rounds. Individual session results will vary and may be significantly higher or lower than the published RTP.

The use of any software, script, bot, or automated tool to interact with 7999 games is strictly prohibited. 7999 employs real-time monitoring systems to detect automated play and will immediately suspend any account found to be using such tools.

9. Prohibited Conduct

The following actions are strictly prohibited on 7999 and will result in immediate account suspension, forfeiture of funds, and where applicable, reporting to relevant authorities:

• Using 7999 for money laundering or any other financial crime.
• Providing false or misleading information during registration or verification.
• Creating multiple accounts to exploit bonuses or circumvent restrictions.
• Using automated bots, scripts, or software to place bets or interact with games.
• Attempting to hack, reverse-engineer, or exploit any part of the 7999 platform.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of fraud, including chargeback fraud on deposits.
• Allowing a third party to access or operate your 7999 account.

10. Responsible Gaming

7999 is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. 7999 provides the following responsible gaming tools to all players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your 7999 account.
• Session Time Reminders: Receive notifications when you have been playing for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from 7999 at any time.
• Reality Checks: Regular pop-up reminders showing your session duration and net gaming activity.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and support resources. 7999 support is available 24/7 to assist with any responsible gaming requests.

11. Privacy and Data

7999 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on 7999, you consent to the collection and processing of your personal data as described in the Privacy Policy.

7999 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is never sold to third parties. Data is shared only with payment processors and identity verification providers as required to operate the platform.

12. Limitation of Liability

To the maximum extent permitted by applicable law, 7999 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

7999 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. 7999 will make reasonable efforts to notify players of planned downtime in advance.

In all cases, 7999's total liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13. Account Termination

You may close your 7999 account at any time by contacting support at [email protected]. Upon closure, any remaining real-money balance will be returned to your registered payment method within 5 business days, provided all verification requirements have been met.

7999 reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases involving violation of these Terms, suspected fraud, or failure to complete identity verification. In cases of account closure due to Terms violations, 7999 reserves the right to withhold any remaining balance pending investigation.

14. Changes to These Terms

7999 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, 7999 will notify registered players via email or an in-platform notification.

Your continued use of 7999 after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using 7999 and may request account closure as described in Section 13.

15. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 7999 support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Within 2 hours for urgent account issues

7999 is committed to resolving all player complaints fairly and promptly. If you are not satisfied with the resolution provided by our support team, you may escalate your complaint by emailing [email protected] with the subject line "Formal Complaint" and a full description of your issue.